Fulfillment Policy
OutReachPros, LLC
OutReachPros Fulfillment Policy
Effective Date: 1/1/2024
This Fulfillment Policy outlines the terms and conditions related to the delivery of services provided by OutReachPros, LLC ("ORP," "we," "us," or "our") to its clients. By engaging OutReachPros, you acknowledge and agree to the terms outlined below.
1. Services Offered:
ORP offers two primary services:
*Appointment Setting:** Our call representatives will contact the leads you provide on an hourly basis, aiming to schedule qualified appointments. This service is delivered on a weekly basis.
*Marketing Consulting:** We provide expert marketing consulting services, sharing our proprietary intellectual property and strategies on a monthly basis.
2. Delivery Timeframes:
*Appointment Setting:** Weekly reports and updates will be provided on the progress of appointment setting activities.
*Marketing Consulting:** Consulting services and related materials will be delivered monthly.
3. Deliverables:
*Appointment Setting:** Our dedicated call representatives will dedicate hourly efforts each business day to contacting your provided leads. The specific number of calls will vary depending on the complexity of the outreach and the responsiveness of the leads.
*Marketing Consulting:** Monthly delivery of strategic marketing advice and proprietary intellectual property tailored to your business needs.
4. Guarantees:
OutReachPros does not offer guarantees regarding the number of appointments scheduled or the specific results of our marketing consulting services. Our focus is on diligently applying our expertise and resources to achieve the best possible outcomes for our clients.
5. Refund Policy:
Due to the nature of our services, OutReachPros does not offer refunds.
6. Delays and Unforeseen Circumstances:
In the event of delays caused by unforeseen circumstances, including but not limited to technical issues, OutReachPros will not bill the client for the period of the delay. We will communicate proactively with clients regarding any anticipated delays.
7. Billing:
OutReachPros bills in arrears. Invoices will be issued after the delivery of services. All payments are processed in US Dollars.
8. Client Responsibilities:
The client is responsible for providing OutReachPros with a qualified list of leads for our appointment setting services. The client is also expected to respond to communications from OutReachPros in a timely manner.
9. Service Area:
OutReachPros currently serves clients exclusively within the United States.
10. Payment Methods: We do not accept credit card payments directly through our website. Separate payment arrangements will be made with each client.
11. Data Security: We implement robust security measures to protect your information, including encryption, firewalls, and secure server facilities. We comply with PCI standards for data security.
12. Privacy: Your privacy is important to us. Our full Privacy Policy is available at [https://outreachpros.net/privacy](https://outreachpros.net/privacy).
13. Changes to this Policy: We may update this Fulfillment Policy. We will notify you of significant changes by posting a notice on our website and updating the "Effective Date."
14. Contact Us:
If you have any questions regarding this Fulfillment Policy, please contact us at:
(855) 625-7232